Who We Are

Go Assistive Technology is a social venture, spinout of Imperial College London that manufactures user-friendly, durable and accessible prosthetic limbs for individuals with lower limb differences. 

At Go Assistive Tech, we take your privacy seriously. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect it. By using our website, you agree to the terms of this Privacy Policy.

For any privacy-related queries, please contact us at contact@goassistivetech.com.

1. Information We Collect
We collect information when you visit our website, including:
– Personal information such as your name, email address, if you choose to provide it to us through our contact forms.
– Non-personal information such as your IP address, browser type, and device information.

2. How We Use Your Information

The law requires us to have a legal basis for collecting and using your personal data. We rely on the following legal bases:

a. Legitimate Interests

We may use your personal data where it is necessary to conduct our business and pursue our legitimate interests, including improving our website and customer service, and to respond to your inquiries.

b. Contractual Necessity

We will use your personal data to provide products or services you have requested.

c. Consent

We rely on consent only where we have obtained your active agreement to use your personal data for a specified purpose, such as sending our newsletter, contacting you as requested through the “Contact Us” form or sending marketing materials about our products and services. 

Kindly note that you can withdraw your consent at any time.

Special Categories of Data

Where information you provide includes details about health or disability, this is classified as “special category data”.

In these instances, our legal basis for processing is your explicit consent.

3. How We Protect Your Information
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, and modification.

We will not sell, rent, or share your personal information with third parties unless required by law.

4. Your Data Rights

As a data subject, you have rights over your information. Such rights include: 

• Access – Request a copy of the data we hold about you.
• Rectification: Ask us to fix incorrect information.
• Erasure (“Right to be Forgotten”): Request that we delete your data.
• Portability: Request your data in a format you can take to another provider.
• Withdraw Consent: If we rely on consent (such as for marketing), you can take it back at any time.

   How to Exercise Your Rights

To exercise any of these rights, please email contact@goassistivetech.com.

When making a request, please note:

• We may ask for proof of identity.
• We will provide a response within a reaonsable time. 

5. Cookies
We may use cookies to collect non-personal information about your browsing behavior on our website. You can disable cookies in your browser settings, but this may impact your experience using our website.

We use the following types of cookies:

a. Functional – These are strictly necessary technical storage or access cookies used for the legitimate purpose of enabling the use of a specific service explicitly requested by the user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.

b. Statistics – These optional cookies are used exclusively for statistical purposes.

c. Marketing – These optional cookies are required to create user profiles to send advertising, or to track the user on the website or across several websites for similar marketing purposes.

6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

7. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes.

If you have any questions or concerns about our Privacy Policy, please contact us at contact@goassistivetech.com.